« Can't display help file »

Welcome Guest. Please Login or Register.
Feb 23rd, 2018, 02:34am

Click for the

Zhorn Software Web Site

Search Knowledge Base:

  All terms Any terms  

« Previous Topic | Next Topic »
Pages: 1  Notify Send Topic Print
 thread  Author  Topic: Can't display help file  (Read 220 times)
New Member

member is offline



Posts: 1
xx Can't display help file
« Thread started on: Apr 11th, 2017, 3:05pm »

If I right-click on the stickies icon in the task bar and select "stickies help", a help window icon that says "Stickies 9.0d h..." appears on the task bar. If I single- or double-click on the icon it flashes but doesn't display a window. If I hover the cursor over the icon a thumbnail window appears but is just a flat gray. The same thing happens if I double click directly on the installed stickies.chm file. I can double click on the chm files of other software and they do display the help window.

I'm running Windows 10.

Greg Reese
User IP Logged

Tom Revell

member is offline


Homepage PM

Gender: Male
Posts: 3601
xx Re: Can't display help file
« Reply #1 on: Apr 11th, 2017, 6:22pm »

Does the same thing happen if you manually open the .chm file from the file system?

As best I know the file is perfectly "normal", so there's no reason that you'd not be able to launch it. This is the first time I've heard of this particular problem.

Is this the first time you've run Stickies? There's an unavoidable wrinkle only with the first ever run after installation which might cause trouble with the help file?

User IP Logged

Pages: 1  Notify Send Topic Print
« Previous Topic | Next Topic »

Donate $6.99 for 50,000 Ad-Free Pageviews!

| |

This forum powered for FREE by Conforums ©
Sign up for your own Free Message Board today!
Terms of Service | Privacy Policy | Conforums Support | Parental Controls